Privacy Policy

This Privacy Policy describes how IQONIC (the “App”), operated by IQON Health (“we”, “us”, or “our”), collects, uses, and protects your personal information when you use the App. By using the App you agree to the practices described in this policy.

Information we collect

We collect the following categories of information:

• Account information — name, email address, and password when you create an account.
• Profile information — any details you choose to add to your profile within the App.
• Subscription status — if you purchase IQON Premium, we receive a record of whether your subscription is active from Apple and our subscription management provider. We never receive or store your payment card details, which are handled entirely by Apple.
• Device and usage data — device type, operating system, app version, IP address, and in-app activity collected automatically to keep the App secure and working properly.

How we use your information

We use your information to provide and improve the App, create and manage your account, respond to support requests, send notifications you have opted into, maintain security and prevent fraud, and comply with legal obligations.

Sharing and disclosure

We do not sell your personal information. We share it only with trusted service providers who help us operate the App — such as hosting, email, and analytics services — and only to the extent needed to provide their services, or where disclosure is required by law.

Data retention

We keep your information for as long as your account is active or as needed to provide the App and meet legal requirements. You may request deletion of your account and associated personal data at any time by contacting us.

Security

We use reasonable technical and organizational measures to protect your data, including encryption in transit. No system can be guaranteed completely secure, but we work to protect your information against unauthorized access, alteration, or loss.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, contact us at the address below and we will respond within the timeframe required by applicable law.

Minors

The App is intended for adults. It is not directed to individuals under eighteen (18) years of age, and we do not knowingly collect personal information from them. If you believe a minor has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above. Continued use of the App after changes take effect constitutes acceptance of the updated policy.

Contact

For questions or requests regarding this policy or your personal information, contact us at info@iqonhealth.com.