Support
How can we help?
Find quick answers below, or reach out to our team directly — we're happy to help with anything about your IQONIC account.
Frequently asked questions
How do I create an account?
Open the app and tap "Sign up". Enter your name, email address, and a password, then confirm your email using the link we send you. You can start using IQONIC right away.
How do I manage my profile?
Go to the Account tab in the app to update your name, email, and any profile information you've chosen to add. Changes are saved instantly across your devices.
How do notifications work?
IQONIC only sends notifications you opt into. You can turn them on or off anytime from Account → Notifications in the app, or from your device's system settings.
I forgot my password. How do I reset it?
On the sign-in screen, tap "Forgot password?" and enter your email address. We'll send you a secure link to choose a new password. The link expires after a short time for your security.
How do I delete my account?
You can request account deletion from Account → Delete account in the app, or by emailing us at info@iqonhealth.com. Your account and associated personal data will be deleted as described in our Privacy Policy.
Contact us
Still need help?
Email us and we'll get back to you within 1–2 business days.
info@iqonhealth.com